Who are you?
We are a personal transport service recognized by the French authorities.
Are you a private or a shared shuttle service?
We are a private service, because our customers' time and comfort are our priorities.
Why should I book in advance?
To ensure you the best service, we recommend that you book 24 hours in advance. This allows us to best respond to your needs.
Do I have to pay in advance?
No, you pay the driver at the end of each journey.
How do I find my driver on my arrival at the airport or when I leave the hotel?
Our driver will be waiting for you as you exit the arrivals area at the airport, with a sign showing your name. During hotel pick up, the driver will go to the reception desk to have you called. If for any reason you do not find your driver, you can call us on +33 6 48 17 67 40. We will call the driver and make sure that he gets to you in the shortest time possible.
What are your safety measures for children?
For children under the age of 7, we provide baby seats and boosters free of charge (indicate the age of your little angels at the time of booking).
Do I have to pay for baggage?
No, there is no additional charge for baggage as long as it remains reasonable.
How do I confirm my booking?
Once you have made your reservation on the reservation page, we will send you confirmation by email or SMS. Please check your email address and phone number at the time of booking.
How long will the journey take?
The time depends on your place of departure, the place of destination and the traffic. It normally takes a maximum of one hour, except for transfers to or from Beauvais.
CDG airport to Paris center, less than 1 hour
CDG airport to Disneyland Paris, less than 1 hour
Orly airport to Paris center, less than 1 hour
Orly airport to Disneyland Paris, less than 1 hour
How can I cancel my reservation?
To cancel your booking, just send us an email at least 24 hours in advance, with the reason for your cancellation if possible. This is to help us offer you even better service the next time. Cancellation is free of charge.